Finwiser Investor Charter

For Investment Advisers — Issued under SEBI (Investment Advisers) Regulations, 2013

Last Updated: 23 April 2026

A. Vision

To make fiduciary financial advice accessible to every salaried Indian — always in pocket, always available, and structurally free of commission-driven conflicts.

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B. Mission

To make high-quality, fiduciary financial guidance accessible to the underserved Indian middle class — plugging into real bank data, directing every rupee of surplus to its best use (starting with emergency fund and retirement), for a transparent flat fee, and zero commissions under the current fee-only model.

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C. Details of Business Transacted

Finwiser is the trade name under which Chandrachuda Sarma Yemmanuru (Sole Proprietor) operates as a SEBI-registered Investment Adviser (Individual). The Investment Adviser provides non-binding personalised investment advice to retail clients in India, in compliance with the SEBI (Investment Advisers) Regulations, 2013.

Registration Details

  • Registered Name: Chandrachuda Sarma Yemmanuru (Proprietor: Finwiser)
  • Trade Name: Finwiser
  • SEBI Registration Number: INA000021331
  • Type of Registration: Non–Corporate (Individual)
  • Validity: 04 November 2025 — Perpetual (subject to renewal of fees)
  • BASL (IAASB) Enlistment Number: 2408 (BSE Administration & Supervision Limited)
  • PAN: ADXPY4227H
  • GSTIN: 29ADXPY4227H1ZN

NISM Certifications of Principal Officer

  • NISM Registration Number: NISM-202500082015
  • NISM Series-X-A (Investment Adviser — Level 1): Enrolment No. 2510182801, valid until 18 May 2028.
  • NISM Series-X-B (Investment Adviser — Level 2): Enrolment No. 2510214268, valid until 12 June 2028.

Principal / Registered Office

H.No. 181, 14th Cross, Bluejay Atmosphere Phase II,
Andhrahalli Main Road, Nagasandra Post,
Bengaluru – 560073, Karnataka, India

Contact Details

Supervisory Framework

The Investment Adviser is supervised by the Investment Adviser Administration and Supervisory Body (IAASB), which is BSE Administration & Supervision Limited (BASL), a wholly-owned subsidiary of BSE Limited, as recognised by SEBI.

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D. Services Offered

Finwiser provides personalised investment advice covering the following areas, subject to the client executing an Investment Advisory Agreement:

What Finwiser does NOT do: Finwiser does not execute trades, distribute mutual funds, sell insurance, or offer any product on which it earns a commission. The Investment Adviser does not accept any remuneration from product manufacturers, brokers, or any third party.

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E. Grievance Redressal Mechanism

Finwiser is committed to resolving client grievances fairly and within SEBI-prescribed timelines.

E.1 Grievance Redressal Officer (GRO)

Contact the GRO

  • Name: Chandrachuda Sarma Yemmanuru (Proprietor & GRO)
  • Email: [email protected] / [email protected]
  • Mobile: +91 8801294657
  • Postal Address: H.No. 181, 14th Cross, Bluejay Atmosphere Phase II, Andhrahalli Main Road, Nagasandra Post, Bengaluru – 560073, Karnataka, India

E.2 Timelines

E.3 Escalation Ladder

If the grievance is not resolved to the client's satisfaction at the Finwiser level, or remains unresolved beyond 21 days, the client has the following recourse — in the following order:

  1. IAASB / BASL (first-tier Designated Body review, 21 days): Lodge a complaint with the Investment Adviser Administration and Supervisory Body — BSE Administration & Supervision Ltd (BASL), P. J. Towers, Dalal Street, Mumbai – 400 001. Website: www.bseasl.com. BASL is the Designated Body under SEBI's SCORES 2.0 framework.
  2. SEBI SCORES 2.0 (second-tier review, further 21 days): File a complaint on SEBI's Complaints Redress System at scores.sebi.gov.in. Under SCORES 2.0, BASL reviews the complaint first within 21 days; if the investor is dissatisfied, SEBI conducts a second-tier review within a further 21 days.
  3. SMART ODR (Online Dispute Resolution): Unresolved matters may be escalated for online mediation, conciliation, or arbitration at smartodr.in, the SEBI-recognised ODR platform.
  4. Legal / Ombudsman: The client retains all legal remedies under Applicable Law.

Exercising the right to escalate a grievance will not result in any adverse action by Finwiser. Clients are encouraged to approach external forums freely if they are not satisfied with internal resolution.

For current complaints data, see the Monthly Complaints Status page.

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F. Rights of Investors

As a client of Finwiser, you have the following rights:

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G. Responsibilities of Investors

For the advisory relationship to produce reliable outcomes, investors are expected to:

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H. DOs for Investors

✔ Verify registration

Verify the Investment Adviser's SEBI registration on sebi.gov.in before engaging. Registration number: INA000021331.

✔ Sign an agreement first

Ensure a written Investment Advisory Agreement is executed before any advice is rendered.

✔ Pay only to declared account

Pay advisory fees only to the Finwiser bank account disclosed in the agreement. Never to personal accounts.

✔ Get it in writing

Insist on written advice (email, app, PDF). Verbal advice cannot be audited or escalated.

✔ Complete risk profiling

Answer the risk questionnaire honestly. Advice is only suitable if your risk profile reflects reality.

✔ Read MITC and fees

Read the Most Important Terms & Conditions and the fee schedule. Ask for clarification on anything unclear.

✔ Keep records

Preserve copies of the advisory agreement, risk profile, advice delivered, and payment receipts.

✔ Escalate if needed

Use the grievance ladder: Finwiser GRO → IAASB → SCORES → SMART ODR. No retaliation for escalation.

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I. DON'Ts for Investors

❌ Don't pay cash

Never pay advisory fees in cash. All payments must go through declared electronic channels with a paper trail.

❌ Don't deal with unregistered advisers

Do not take investment advice for a fee from anyone who is not SEBI-registered. Verify registration first.

❌ Don't fall for assured-return claims

No genuine adviser guarantees returns. Market-linked investments carry risk; anyone promising fixed returns is misleading you.

❌ Don't accept off-record advice

Avoid WhatsApp tips, stock calls, or verbal recommendations outside the formal advisory process. These are not advice — they are pitches.

❌ Don't share OTPs or credentials

Finwiser will never ask for OTPs, banking passwords, or UPI PINs. Do not share them with anyone claiming to represent Finwiser.

❌ Don't sign blank documents

Do not sign blank cheques, agreements, or forms. Every document should be fully completed before signing.

❌ Don't ignore risk profiling

Do not skip or game the risk questionnaire. Inaccurate inputs produce unsuitable advice.

❌ Don't hide relevant information

Do not withhold financial details (loans, dependents, goals). The adviser can only work with what you share.

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J. Code of Conduct for the Investment Adviser

Finwiser adheres to the Code of Conduct specified in the Third Schedule of the SEBI (Investment Advisers) Regulations, 2013, including (but not limited to):

  1. Honesty and fairness — the Adviser shall act honestly, fairly, and in the best interests of clients and the integrity of the market.
  2. Due skill, care, and diligence — the Adviser shall act with due skill, care, and diligence in the conduct of business.
  3. Information about clients — the Adviser shall seek information about clients' financial situation, investment experience, and objectives relevant to the services provided.
  4. Information for clients — the Adviser shall make adequate disclosures of relevant material information, including conflicts of interest.
  5. Fair and reasonable charges — fees charged shall be fair and reasonable, within SEBI-prescribed limits.
  6. Conflicts of interest — the Adviser shall not conduct business in a manner that amounts to a conflict of interest; where conflicts are unavoidable, they shall be fully disclosed, and clients shall be fairly treated.
  7. Compliance — the Adviser shall comply with all regulatory requirements applicable to the conduct of its business to promote the best interests of clients and the integrity of the market.
  8. Responsibility of senior management — senior management (in this case, the sole proprietor) shall bear primary responsibility for compliance with the applicable regulatory system.

The full Code of Conduct is available in the SEBI (Investment Advisers) Regulations, 2013.

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K. Declaration

This Investor Charter is displayed in compliance with the circulars and directives issued by the Securities and Exchange Board of India (SEBI) and the Investment Adviser Administration and Supervisory Body (IAASB) / BSE Administration & Supervision Limited (BASL), governing Investment Advisers registered under the SEBI (Investment Advisers) Regulations, 2013.

This Charter is:

Issued by: Chandrachuda Sarma Yemmanuru (Proprietor: Finwiser)
SEBI Registration No.: INA000021331
Effective Date: 04 November 2025
Last Updated: 23 April 2026

For questions about this Charter, please write to [email protected] or [email protected].

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